Scott Gerber is the founder of the Young Entrepreneur Council, a nonprofit organization that promotes youth entrepreneurship as a solution to unemployment and underemployment. Follow him @askgerber....
Naturally, entrepreneurs have an innate urge to want to tackle every
part of every project themselves, but by trying to do so they can get
tied up in tasks that limit their productivity and creativity.
Especially when it comes to technical matters, outsourcing some of the
work may not only be the best thing for the business owner, but it can
also be the best thing for the business.
SEE ALSO: 12 Ways Businesses Can Prepare for Mobile Commerce
Of course, small-business owners shouldn’t outsource every
tech-related item. To prevent miscommunication, lost time, and wasted
investments, certain technical projects should remain in-house and
become a new hire’s full-time gig.
I asked a panel of successful young entrepreneurs for their advice
about delegating various tech jobs, including software development,
apps, and website design. Here’s what they suggested about what to
outsource and what to keep in-house.
1. Keep Most Competencies In-House

Keeping
as many competencies as possible in-house gives us better quality and
cost control, and allows us to be very nimble. For example, updates to
our website, product photos, and layouts for our catalogs and
advertisements are all done in-house. We call on outside specialists
only for certain big projects, like a redesign of the website or
complete software creation.
-
Vanessa Nornberg,
Metal Mafia
2. Delegate Small Projects

For
more established businesses, beware of outsourcing all your
web-development projects, especially because the code can be messy to
work with later. Instead, only outsource small projects. This means that
you limit your reliance on an outside firm, and you make sure that you
can optimize resources so your own tech team isn’t overwhelmed with
having to do every little thing.
-
Danny Wong,
Blank Label Group, Inc.
3. Let Others Handle Mobile Apps

If
a mobile app is not a core part of your business but only a feature
you’d like to provide to your customers, it’s an ideal tech job to
outsource. Because of the breadth of platforms (iOS, Android, etc.) and
the concrete, repeatable milestones of app development, reputable
third-party providers have sprung up. These mobile-app development shops
have the expertise to be successful in this type of arrangement.
-
Doreen Bloch,
Poshly Inc.
4. Contract Everything

You
can outsource any tech work, if you’ve got excellent project specs and
you set clear expectations for documentation and other details. But be
aware that outsourcing may be more work than you expect. You need to
create the documents to make sure that all your development work meets
set expectations and follows similar style guidelines so that you don’t
go crazy down the road trying to work with old code.
-
Thursday Bram,
Hyper Modern Consulting
5. Outsource Website Design

Outsourcing
website design is very safe if you provide detailed instructions. We
internally will develop a comprehensive treatment, which includes the
emotional look and feel we want to convey, as well as the homepage
content. We then have the designer go in phases, page by page. This
provides great quality control and ensures timely deliverables.
-
Raoul Davis,
Ascendant Group
6. Delegate Motion Media

By
hiring one or two employees, website design and digital could stay
in-house. Motion media is something you usually need more frequently, so
it’s better to outsource. We outsourced to Chimaeric and quickly
learned that outsourcing motion media not only provides higher quality,
but expands the capabilities of what you can do.
-
John Hall,
Digital Talent Agents
7. Keep Core Business In-House

If
the job does not involve a core competency of your business, outsource
it. If it is a core competency, hire excellent people and pay them what
they’re worth.
Your priorities should always be treated as the contractor’s priorities. Make it worth everyone’s while.
-
Brent Beshore,
AdVentures
8. Delegate Straightforward Jobs

As
a rule, we outsource jobs that are straightforward, because they don’t
need intense supervision. Also, if the jobs are repetitive, they only
need to be explained once.
Plus, if it is just a one-off project, we don’t want to bring someone onboard specifically to complete it.
- Nicolas Gremion,
Paradise Publishers
9. Outsource to the Right People

Almost
anything can be outsourced. However, don’t fall into the trap of hiring
someone who says he/she can do some or all of the tasks you throw at
them. If you need a PHP programmer, hire one. If you need a person to
create a .PSD design for your website, hire a professional who’s done
excellent site templates in that format. Always try to find a
specialist, not a jack of all trades.
-
Juha Liikala,
webVehicle Oy
10. Invest in the Best Partners

Outsource
to get the best, not to save money. Find the digital partner who brings
the most value to the table and invest in a longstanding relationship.
In addition to amazing design and technology, the best digital firms
will add value to your business by providing big ideas. Don’t
underestimate the worth of fresh, expert eyes that are invested in your
success.
-
David Gardner,
ColorJar
Image courtesy of iStockphoto, Thomas_EyeDesign
Artikel courtesy of mashable.com
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